Terms and Conditions

1. General Information

3dmark is an international-standard online gaming platform operating under a valid license. These Terms and Conditions ("Terms") constitute a legally binding agreement between 3dmark and its users. By accessing 3dmark's website, mobile app, or any other digital channel, you are deemed to have agreed to these Terms.

3dmark is intended solely for residents of countries or regions where online gaming is legally permitted. It is your own responsibility to ensure compliance with the laws applicable in your area. 3dmark does not support or condone any unlawful activity.

These Terms and Conditions are provided in Bengali; however, in the event of any ambiguity, the English version shall be considered final. 3dmark reserves the right to amend these Terms at any time.

2. Registration & Account

To open an account on 3dmark, you must meet the following requirements:

• You must be 18 years of age or older. Accounts found to belong to minors will be closed immediately, and all deposited funds may be forfeited.
• Only one account is permitted per person. Holding multiple accounts may result in bonus forfeiture and account suspension.
• All information provided at the time of registration must be accurate and up to date. Submitting false information may result in serious penalties.
• It is your responsibility to keep your login credentials confidential. If you suspect your account has been compromised, contact 3dmark support immediately.
• Withdrawals may be put on hold until KYC verification has been completed.

3. Deposits & Withdrawals

3dmark supports a range of international payment gateways as well as popular local payment methods in Bangladesh. The rules governing deposits and withdrawals are outlined below:

• Minimum Deposit: The minimum deposit amount may vary depending on the selected payment method.
• Withdrawal Verification: KYC documents must be submitted before your first withdrawal.
• Processing Time: Withdrawal requests are typically processed within 24–72 hours.
• Same Method: Withdrawals are generally processed back to the same payment method used for the original deposit.
• Limits: Daily, weekly, and monthly withdrawal limits may apply.
• Charges: Third-party fees may apply depending on the payment method used.

3dmark does not process payments to third-party accounts or in anyone else's name. All transactions are completed directly to the registered user's account.

4. Bonuses & Promotions

3dmark's bonuses and promotions offer exciting opportunities for users. However, each bonus comes with specific terms that are important to understand fully:

• Wagering Requirement: A specified wagering requirement must be met before a bonus can be withdrawn (typically 30x–40x).
• Validity Period: Each bonus must be used within its specified time period, or it will expire and be forfeited.
• Game Restrictions: Some bonuses apply only to specific games and may not be available across all games.
• Simultaneous Bonuses: Holding two bonuses active at the same time is not permitted unless explicitly approved.
• Fraudulent Activity: Any attempt to abuse bonuses or manipulate the system will result in account suspension.

3dmark reserves the right to modify or cancel any bonus offer at any time. To stay updated on the latest promotions, Latest Promotions View the page.

5. Gaming Rules

All games on the 3dmark platform are operated fairly and transparently. Random Number Generator (RNG) technology is used to ensure every outcome is completely unbiased and uncontrolled.

• Match-fixing, hacking, or any form of fraudulent activity is strictly prohibited.
• 3dmark reserves the right to void winnings obtained as a result of software bugs or technical errors.
• In Live Casino games, the dealer's decision is final.
• 3dmark is not liable for any losses resulting from internet connectivity disruptions.
• Winning above a certain amount in any game may trigger an account verification check.

3dmark offers a wide range of games including slots, Live Casino, and Sports Betting. Individual games may be subject to their own specific rules.

6. Responsible Gaming

3dmark believes gaming is purely for entertainment and should never be viewed as a source of income. Responsible gaming is our foremost commitment.

• Deposit Limit: You can set your own daily, weekly, and monthly deposit limits.
• Loss Limit: The game will automatically stop once a specified loss limit is reached.
• Self-Exclusion: Voluntarily exclude yourself from the platform for a period of 6 months to 5 years.
• Reality Check: You will receive periodic notifications about your gaming session time.
• Cooling-Off Period: Take a temporary break ranging from 24 hours to 4 weeks.

7. Privacy & Data Protection

3dmark takes your personal information extremely seriously. Your data is handled securely and confidentially in accordance with our Privacy Policy. We do not sell or share your information with third parties, although we may disclose it to authorities when required by law.

For more details, visit our Privacy Policy View the page.

8. Account Closure

3dmark may suspend or permanently close your account for any of the following reasons:

• Providing false or incorrect information
• Operating Multiple Accounts
• Bonus Abuse or Fraud
• Money Laundering or Illegal Activity
• Playing on behalf of another user or using a proxy
• If identified as a minor

You may also close your account at any time by contacting our support team.

9. Dispute Resolution

If a dispute arises, please contact 3dmark customer support in the first instance. We aim to respond within 72 hours. If the matter cannot be resolved through support, it may be escalated to the relevant licensed regulatory authority for settlement.

In no event shall 3dmark's liability exceed the total amount deposited by the registered user. 3dmark is not responsible for any indirect losses arising from technical errors, connectivity issues, or any other causes.

10. Amendments & Updates

3dmark reserves the right to modify these Terms and Conditions at any time. For significant changes, registered users will be notified via email or through a notice posted on the website. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

If you have any questions about our terms, please contact us directly: support@3dmark.click

These terms and conditions were last updated in January 2026.